No matter the question, compliment or criticism, we want to hear from you.
Have questions about our products and services? Fill out this form and we'll reach out to you with answers.
Time-sensitive requests should not be sent through our contact form. Please call (866) 665-2500 to speak with a customer service representative.
Stop payment requests, wire transfer requests, lost ATM/Debit Card notifications, lost passbook notifications and electronic transaction disputes WILL NOT BE ACCEPTED if sent via email or this contact form. Please call (866) 665-2500 if you require assistance with these matters.
Monday – Thursday: 8:00 am – 4:00 pm
Friday: 8:00 am – 7:00 pm
Saturday: 8:30 am – 12:30 pm
Our office will be CLOSED in observance of the following holidays:
Monday, January 1, 2018 - New Year's Day
Monday, January 15, 2018 - Martin Luther King, Jr. Day
Monday, February 19, 2018 - Presidents' Day
Monday, May 28, 2018 - Memorial Day
Wednesday, July 4th, 2018 - Independence Day
Monday, September 3, 2018 - Labor Day
Monday, October 8, 2018 - Columbus Day
Monday, November 12, 2018 - Veterans' Day (Observed)
Thursday, November 22, 2018 - Thanksgiving Day
Monday, December 24, 2018 - Christmas Eve - Early Closing (TBD)
Tuesday, December 25, 2018 - Christmas Day
Monday, December 31, 2018 - New Year’s Eve - Early Closing (TBD)
Tuesday, January 1, 2019 - New Year’s Day
Main Office: (866) 665-2500
Activate your ATM/Debit Card for international use:
Report a Lost or Stolen ATM/Debit Card:
Melrose Online Banking Support: 1-866-305-3616
Telephone Banking: (866) 4-Melrose
*You can also use this number if you have become a victim of a phishing or spoofing scam and have unwittingly provided your account number and PIN.
Lost or misplaced cards can be deactivated instantly through Online Banking or our Mobile Banking App.
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