No matter the question, compliment or criticism, we want to hear from you.
Have questions about our products and services? Fill out this form and we'll reach out to you with answers.
Time-sensitive requests should not be sent through our contact form. Please call (866) 665-2500 to speak with a customer service representative.
Stop payment requests, wire transfer requests, lost ATM/Debit Card notifications, lost passbook notifications and electronic transaction disputes WILL NOT BE ACCEPTED if sent via email or this contact form. Please call (866) 665-2500 if you require assistance with these matters.
Monday – Friday: 8:00 am – 4:00 pm
Saturday: 8:30 am – 12:30 pm
Our office will be CLOSED in observance of the following holidays:
Labor Day (9/2/19)
Columbus Day (10/14/19)
Veterans’ Day (11/11/19)
Thanksgiving Day (11/28/19)
Christmas Eve (closing at 1 pm)
Christmas Day (12/25/19)
New Year’s Day (1/1/20)
MLK, Jr. Day (1/20/20)
Presidents’ Day (2/17/20)
Memorial Day (5/25/20)
Independence Day (7/4/20)
Main Office: (866) 665-2500
Activate your ATM/Debit Card for international use:
Report a Lost or Stolen ATM/Debit Card:
Melrose Online Banking Support: 1-866-305-3616
Telephone Banking: (866) 4-Melrose
*You can also use this number if you have become a victim of a phishing or spoofing scam and have unwittingly provided your account number and PIN.
Lost or misplaced cards can be deactivated instantly through Online Banking or our Mobile Banking App.
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We are committed to meeting the needs of our growing community.